Our orders are fulfilled by licensed 3rd party retailers in the AccelPay network. Retailers use a variety of fulfillment carriers including FedEx, GLS, and UPS.

Typically it will take 4 to 8 days from order date, depending on location. Our retail partners fulfill within 1 - 3 business days and ground shipping is typically 3-5 days.

Yes, someone 21 or older with a valid ID must be available to sign for the products.

By federal law, only individuals of 21 years and older are allowed to buy alcoholic beverages. Because the product is shipped or delivered, the carriers must make sure that the purchaser as well as the recipient, on his/her behalf, is 21 years and older. If no signature can be collected, the carrier will leave a notice for a second or third attempt or further shipping instructions. After that, the shipment will be returned to the sender at cost to the customer.

Yes, once your order is shipped, you will receive an email with the carrier name, order and tracking number.

You can request a cancellation or refund up until your product has shipped. Once your product has been delivered, we are unfortunately unable to offer any refunds. If you are unhappy with the product or have any other concerns you can always reach out to support@accelpay.io!

If your product was delivered damaged, if you received the wrong product or if you never received your product, please reach out to support@accelpay.io within 7 days of the date the product was delivered/scheduled for delivery and provide proof (i.e. a picture) of what happened. We will replace the product or issue a credit or refund depending on your preference.

Our retail partners can fulfill orders in the US except for the following states: AK, HI, MI, UT.